Does the AI reply on its own?

Not by default. It drafts replies for you to approve, which keeps you in control of your voice and your promises. If you later want fully automatic answers for simple questions, that's a setting you turn on deliberately — not something we sneak past you.

Do I have to stop using my existing apps?

No. The channels stay connected as they are — the inbox mirrors them. You can still open Instagram or your texts directly; the point is you never have to remember to.

What happens to messages that come in overnight?

They queue in the inbox with drafts ready for the morning — and if the message is a missed call, our text-back and AI Front Desk layers handle the instant response so the customer isn't waiting on you to wake up.

Unified inbox

Every message. One inbox.

Customers message you wherever they happen to be — Facebook, Instagram, text, email. Leads die when the reply depends on which app you remembered to check. The Summit inbox puts every channel in one place, with AI-drafted replies ready to go.

The leak

The lead didn’t go cold. It got buried.

A homeowner sends a Facebook message at lunch. Another DMs your Instagram from a job photo. A third texts the number on your truck. Each one is a real lead — and each one lives in a different app with a different notification you may or may not see from a job site. The unified inbox collapses all of it into one thread-per-customer view:

Facebook Messenger
Instagram DMs
Text messages
Email
Website chat
Google Business messages

See it flow

One conversation, every channel

Scripted product demo — a Facebook question and an Instagram reply landing in the same thread, with an AI-drafted answer waiting for your approval.

How it works

Connected in days, checked in seconds

Step 1

We connect your channels

Facebook, Instagram, your business number, email, and website chat plug into one inbox on the Summit platform during setup.

Step 2

Every message lands in one thread

A customer who DMs you on Instagram Tuesday and texts you Thursday is one conversation, not two orphaned messages in two apps.

Step 3

AI drafts, you approve

For common questions — service area, availability, booking — a reply is already drafted when you open the thread. Tap send, or edit first. Nothing goes out without you.

The inbox is where every other system reports in: Front Desk call summaries, text-back threads, and follow-up campaign replies all land here.

Getting started

From first call to live system

01Book a call~30 minutesA straight discovery call — your trade, your service area, what the phone and calendar look like today.
02We build~2 weeksYour system gets built and wired up while you keep working. Same build window we publicly guarantee.
03LaunchYou're liveCalls answered, jobs landing on your calendar — month-to-month from day one, cancel anytime.

FAQ

Unified inbox, straight answers

What owners ask before consolidating their messages.

Not by default. It drafts replies for you to approve, which keeps you in control of your voice and your promises. If you later want fully automatic answers for simple questions, that's a setting you turn on deliberately — not something we sneak past you.
No. The channels stay connected as they are — the inbox mirrors them. You can still open Instagram or your texts directly; the point is you never have to remember to.
They queue in the inbox with drafts ready for the morning — and if the message is a missed call, our text-back and AI Front Desk layers handle the instant response so the customer isn't waiting on you to wake up.

Stop checking four apps. Start checking one.

A free discovery call maps your channels and gets the inbox connected around how your business actually communicates.

Book a free call →Or call — (772) 282-1936

Keep exploring: AI Front Desk · Missed-call text-back · Follow-up campaigns · All services